VITIL Training help companies improve the quality of their IT services by developing and delivering bespoke and accredited IT Service Management training.

BEZ Systems, a market leader in Proactive Performance Management technology and solutions, database growth, Oracle database performance, application performance ...

Barry Lewington's - IT Infrastructure and Service Management Professional Home Page

USMBOK: The definitive body of knowledge (BOK) for the service management professional and gateway to best practices and key performance measures.

ITIL Foundations Self Study Book

ITIL Foundations Self Study Book

Service 20000, run by Lynda Cooper, provides Sourcing and Service Management consultancy and education using ITIL and ISO20000 best practice.

Resource for ITIL Professionals

K2 Solutions Group, Inc. offers professional services, training and technology products that support the delivery of ITIL/IT Service Management initiatives ...

The CMDB Imperative: How to realize the dream and avoid the nightmares! A Prentice Hall publication co-authored by Carlos Casanova and Glenn O'Donnell.